Frequently Asked Questions

License / Dongle

Please do not hesitate to e-mail us if you have questions and/or answers yourself: mikebydhi@dhigroup.com.

All products Data Managerdfs2Plugin for ArcMapDHI GIS ExtensionsImageRectifierInstallationLicense / DongleLITPACKMesh GeneratorMIKE 11 GeneralMIKE 11 HDMIKE 11 STMIKE 21 CAMSMIKE 21 FMMIKE 21 STMIKE 21 SWMIKE 21/3 Flow Model FMMIKE 21/3 OSMIKE 21/3 PTMIKE 3MIKE BasinMIKE C-MAPMIKE FLOODMIKE Marine GISMIKE NETMIKE STORMMIKE URBANMIKE ViewMIKE ZeroMIKE21 ADMIKE21 BWMIKE21 GENERALMIKE21 HDMIKE21 HYDRODYNAMICSMIKE21 MTMIKE21 PAMIKE21 PMSMIKE21 TIDALMIKE21 TOOLSMOUSEMZ TOOLSOther toolsPlot ComposerResult ViewerSoftware Updater  

Entered: 12/9/2011
• Question:
  

  On my Windows XP system, the license service does not start. When I try to launch “DHI License Administration”, it is stuck while displaying a splash screen saying “Obtaining system information”, “Loading License Server” or a similar message

  
  
  Answer:
  

  This is likely due to the WMI component (Windows Management Instrumentation) of your Windows XP System being corrupted. This component is used by the MIKE by DHI License System to obtain necessary information on the system configuration, and must be operational for the software to be functional. To fix this, download the attached .zip file, unzip and run the enclosed windows batch file .